Moderation Policy

1. Our Approach

We use a hybrid approach to moderation, combining automated technology with human review to promote safety, compliance, and adherence to applicable laws, including the Digital Services Act (DSA) where applicable.

• Automated Scanning: Uploads may be analyzed using automated tools to detect known illegal content, policy violations, or suspicious activity.
• Human Review: Flagged content and user reports are reviewed by trained human moderators.

Transparency notice: Automated moderation tools may occasionally produce errors, including false positives (content incorrectly flagged) or false negatives (violations not detected). If you believe an automated decision was made in error, human review is available through our appeals process (see Section 5). We continuously work to improve the accuracy of our automated systems.

2. Reporting Content

Users can report content or behavior that violates our policies through platform reporting tools or by contacting support. Reports are reviewed and prioritized based on severity and potential risk.

3. Enforcement Actions

Depending on the severity, frequency, and nature of the violation, we may take actions including but not limited to:

• Warning: For minor or first-time violations.
• Content Removal: The violating content is removed or restricted.
• Feature Restrictions: Temporary limitations on platform functionality.
• Temporary Suspension: Account access is restricted for a defined period.
• Permanent Ban: The account is permanently closed.
• Legal Referral: Serious illegal activity may be reported to law enforcement authorities.

We reserve the right to take action without prior notice where necessary to protect users, comply with legal obligations, or enforce platform policies.

4. Notifications and Reasons

Where required by applicable law, users may receive notification explaining moderation decisions affecting their content or accounts, including the reason for the action taken.

5. Appeals

If you believe a moderation decision was made in error, you may file an appeal by contacting [email protected] within 14 days of the action.

6. Repeat Violations

Accounts involved in repeated or severe violations may face escalating enforcement actions, including permanent suspension.