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  3. Data Retention

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Data Retention Policy

How long we keep different types of data.

Last updated: February 5, 2026

1. General Principle

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, contractual requirements, fraud prevention, security, and legitimate business interests.

Retention periods may vary depending on the type of data, applicable laws, and operational requirements.

2. Specific Retention Periods

Data TypeRetention Period
Account InformationUntil deletion request plus a reasonable administrative period (typically up to 30 days)
Transaction HistoryUp to 7 years (tax, accounting, and regulatory requirements)
Identity Verification & Compliance RecordsAs required by applicable legal obligations, compliance requirements, and fraud prevention needs, which may extend for several years after account closure or content removal
Moderation, Safety & Abuse ReportsAs necessary to investigate violations, enforce policies, and comply with legal obligations
Server Logs / Security LogsTypically 90 days to 12 months depending on operational and security needs

3. Account Deletion and Restrictions

When an account is deleted, personal data is removed or anonymized unless retention is required for legal obligations, dispute resolution, fraud prevention, enforcement of agreements, or legitimate business purposes.

Some information may remain in secure backups for a limited period before permanent deletion.

4. Legal Basis

Data retention may be based on contractual necessity, legal obligations, legitimate interests (such as platform security and fraud prevention), or user consent, depending on the nature of the data.

5. Your Rights

Users may have rights under applicable data protection laws, including the right to access, correct, delete, or restrict processing of personal data. Please refer to our Privacy Policy for detailed information on exercising your rights.

6. Deletion

Upon expiry of the applicable retention period, data is securely deleted, anonymized, or otherwise disposed of in accordance with industry standards and legal requirements.